Showmax was supposed to prove that Africa could build its own Netflix. Instead, CANAL+ is closing it down.
The Market Is Not Enough
Showmax, MultiChoice’s OTT streaming service, was Africa’s big bet on homegrown streaming. It ran into a simple problem: it was just too expensive.
Too expensive for viewers once you add the data bill, and too expensive for its owners, who were paying around 385 to 390 million dollars over seven years to run Showmax on Comcast’s Peacock OTT platform while also funding a heavy slate of originals and sport for the wider MultiChoice group.
On paper, Showmax’s costs looked fine. In South Africa, the subscription sat at roughly 5 to 6 dollars a month, similar in Kenya and Uganda, and a bit higher in Zambia once local pricing and currency were factored in.
But the pool of people who can spare that every month is small once you step out of the leafier parts of Jo’burg, Nairobi, Kampala or Lusaka. Zambia’s true middle class is a thin urban slice. Uganda and Kenya have more salaried workers, but even there, “an extra five dollars every month” is a decision, not loose change. And that’s before the cost of data …
The Man with the Golden Bundle
While the Showmax adverts sell the subscription, the real cost lies in the data.
Imagine someone watching 15 hours of Showmax – think of it as roughly four hours each week for a few movies, matches, or episodes.
In South Africa, that can mean an extra $10 to $20 on mobile data, in addition to the $5 to $6 subscription, unless you’re lucky enough to have a generous fibre connection or a great bundle deal. In Kenya and Uganda, smart use of bundles can help save, but most people still find that their data costs more than the subscription for those 15 hours. Zambia, where data is among the most expensive compared to income, could see costs reach $20 to $30 each month for the same viewing time.
So, what looks like a $5 to $8 service often ends up costing two, three, or even four times that once you pay for enough data. That’s a significant expense in these economies. For many families, it pushes Showmax from a small treat to a question of whether it’s worth it at all.
Dr Non
When CANAL+ took over MultiChoice, it inherited a large multi‑year contract to run Showmax on Comcast’s Peacock OTT infrastructure. It also arrived with its own streaming app, myCANAL, and its own way of packaging channels and sports.
From its French headquarters, the question was straightforward: Is it worth funding two overlapping streaming services in Africa and continuing to pay hundreds of millions of dollars in platform fees to Comcast for Showmax’s infrastructure when only a narrow urban slice can comfortably afford the subscription, let alone the data costs every month?
Streaming Never Dies
Showmax shutting down does not mean Africans are not streaming. South Africans binge on YouTube and TikTok. Kenyans and Ugandans watch football highlights and short clips on cheap Android phones. Zambians squeeze video into small, carefully managed data bundles. Streaming is happening; it just does not resemble the always-on, multi-subscription lifestyle that Showmax’s business model quietly assumed.
The lesson from Showmax is that you cannot run a high-cost, imported platform-and-content strategy in markets where a $5 to $8 subscription often becomes $15 to $30 once you factor in a month’s worth of data. Any future African streamer that ignores that gap is likely to end up in the same place.
That is why the real story now may be less The Market Is Not Enough for pay-TV companies and more For Your Data Only – telcos deciding which apps get cheap bundles, which platforms are zero‑rated, and which services, like Showmax, end up as occasional luxuries while YouTube and TikTok become the everyday habits.
